That's where I'm at on it too. That's why I told him to return it and dispute. They cleaned, inspected, and gave him a quote based on that inspection and agreed upon work. Then they just magically had to do a bunch more work and charged him $1000 more for screwing up his motor without actually talking to him about it.... no thank you. I'm not sure how you "get carried away" and just bore a street block that far over and then keep "getting carried away" enough to sleeve two bores on a basic 350 block without talking to the customer, but it sounds an awful lot like incompetence or a scam to me. Its been quite a while since I've lived there and my memory isn't what it used to be but I thought it used to be illegal in California for them to not give you a written quote before work was done and also to charge you more than the agreed upon amount.