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Installation of LED side markers

Discussion in 'CARiD.com' started by My78truck, Jun 2, 2021.

  1. My78truck

    My78truck 'Ol Holly

    Posts:
    180
    Likes Received:
    105
    Joined:
    Apr 7, 2019
    Location:
    Virginia
    First Name:
    Becky
    Truck Year:
    1978
    Truck Model:
    C10 Silverado
    Engine Size:
    5.7L
    So I ordered, and anxiously awaited, the delivery of my LED side marker lights. When I received them, there are NO instructions. I called Dynacorn and they have no instructions. I contact CARID and was told "it is plug and play". Does THIS look like plug and play??????? In my experience, "plug and play" is when you take something out of the package and plug it right in. No connection other than that needed. I have contacted their customer service (supposed technical support) twice and was told this. I was told not to cut any wires and splice together. What is the brown piece for? What is the heat shrink butt connector for? I understand the ground (or assume it is a ground - no directions). THEN, I have to send via email a picture "of the problem" and my VIN to make sure it is for my truck?!?! The tag even says it covers my truck as does their website and I am more than certain I know the make model and year of my truck and order appropriate parts. Also ask them about the wiring. It comes with red & black. My truck is black and blue. So, black to black? Never received a clear answer.

    Love the lights, hope they work, but Customer service has been a little on the snotty side.

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    Last edited: Jun 2, 2021
    Mr Clean and Frankinmetz like this.
  2. Mr Clean

    Mr Clean Full Access Member

    Age:
    51
    Posts:
    7,625
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    2,624
    Joined:
    Aug 18, 2010
    Location:
    North East Texas
    First Name:
    Shawn
    Truck Year:
    1982
    Truck Model:
    K10 Extra Cab w/ Proper SWB, & 82 2WD Blazer
    Engine Size:
    454 BBC, & 383 Stroker
    I like how at the top it states 73-91, and on the sticker it states 73-80. I would tell Carid to refund my money...it is not plug and play like stated. Than call the BBB and report it. Don't just let these companies take your money. Don't take it to a shop, just to spend more of your money. I would be such a pain in the ass, they would be begging me to send the parts back. I wouldn't send them back with out receiving the money, and a return invoice first. Companies always expect you to return something, than they pay you. Did they send the item and than you paid them? Hell NO! That's why I always pay with Pay-Pal you can file a grievance and most of the time get your money back if it is truly misrepresented. Like yours is.
     
    DanMcG likes this.
  3. My78truck

    My78truck 'Ol Holly

    Posts:
    180
    Likes Received:
    105
    Joined:
    Apr 7, 2019
    Location:
    Virginia
    First Name:
    Becky
    Truck Year:
    1978
    Truck Model:
    C10 Silverado
    Engine Size:
    5.7L
    Mr. Clean - I sent back the lights and just received notice via email that they have refunded my money. So all is good.
     

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